ORGANIZATIONAL DEVELOPMENT DIRECTOR

Turnaround Strategies / Cross-functional Team Building / Executive Coaching
Entrepreneurial Success / Strategic Business Planning / Change Leadership

Highly accomplished business technology executive with valuable blend of business acumen and technical expertise backed by history of success driving profitability and productivity for startup, traditional, and turnaround organizations. Adept in leadership one-on-one, team building, and organizational development; skilled Situational Leadership II instructor experienced in conducting two and three-day, off-site leadership programs to aid executives with navigating their teams through change.

20+ years of high-level executive coaching experience that includes guiding executives through organization change and failed business models; orchestrated three successful corporate turnarounds--one as founder. Diligent, trustworthy, and internationally astute, with superior troubleshooting, negotiation, and presentation talents; mentor executive leaders, build peak-performing teams and operations from the ground up, and realign corporate focus toward operational improvement, financial stability, and customer commitment.

Operations and Management Strengths:

(Founded in 2003 to focus on useful “event or industry based” social networking applications)

COFOUNDER & DIRECTOR (2003 – PRESENT)

Oversee technical innovation and drive business growth for company specializing in development of EventMingle, an event-based, Web-driven social networking application for the Tradeshow industry.

Authored vision document and built site mockup for EventMingle.com, world’s first social networking application enabling conference and trade show attendees to connect with event principals. Capitalized on keen understanding of social media concepts to improve usefulness of online community platforms and provide customers with high-value business networking capabilities.

Selected Contributions:

• Played integral role in creating and managing rapid, go-to-market development and product teams that completed needs assessment, proof-of-concept, design, programming / engineering, test, and deployment in less than one year.

• Spearheaded EventMingle.com’s successful rollout to tradeshow industry in Q4 2005; captured pilot program contracts from Reed Exhibitions, CMP, and Advanstar.

• Developed vision document and strategy for upcoming release of EventMingle Community Platform, a 24x365 industry based social networking community for clients who run two or more tradeshows in a single industry focus; led, managed, and motivated development team through launch.

($50M Developer of Software Configuration and Change Management Applications)

PRESIDENT & CEO (2002-2003)

Led successful turnaround for $50M developer of software configuration and change management applications with 240 employees and five locations in the U.S. and U.K.; NASDAQ: SBAS (2nd turnaround in non-founder role).

Recruited by Board of Directors to turnaround troubled enterprise software company by rebuilding a beaten and defeated management team and leading company’s dysfunctional workforce back to profitability. Quickly assessed executive talent, individual team performance, and organizational teamwork, driving company reorganization within first sixty days that include realigning human capital from two failed acquisitions.

Selected Contributions:

• Realized significant turnaround results within first 90 days; reversed cash burn from $3.5M to $600K per quarter, and successfully maintained neutral cash flow during tenure.

• Reversed downward trend of employee morale by selecting new management team members to create synergy between management / staff in support of new company mission.

• Delivered first-ever profitability for Professional Services division through restructuring as separate profit center and retooling division operations in support of greater earnings.

• Boosted overall sales and strengthened relationships between marketing and sales divisions by spearheading new marketing program to re-launch brand; secured buy-in from sales force and promoted joint efforts between divisions.

• Piloted efforts to improve customer service; established focused customer loyalty plan and ramped up R&D activities to identify and satisfy customer needs.

• Efforts crucial to positioning company for sale while delivering 250% return to current investors; served as lead negotiator and finalized deal with Borland Software Corporation.

Provided firm operational and financial control that returned privately held Web development and professional services company to profitability (first turnaround in non founder role).

PRESIDENT & CEO (2001)

Recruited by Board of Directors to assume CEO duties and drive comprehensive restructuring and financial turnaround; conducted in-depth review and assessment of entire operation prior to implementing aggressive strategic and financial initiatives corporate-wide. Performed leadership one-on-one for existing management team, and introduced team building exercises to entire organization. Shared financial picture with employees of private company, and promoted their participation and support of turnaround as active stakeholders.

Selected Contributions:

• Averted Chapter 11 by improving team collaboration, creating new processes, and delivering customer-driven results based on written objectives developed in partnership with customers.

• Drove 75% sales increase and slashed expenses by 22%, reversing $200K loss, creating positive cash operation, and delivering profitability within three months.

• Identified personnel weaknesses and recruited key leadership as part of extensive restructuring that refocused staff efforts on generation of billable time.

• Reorganized management team duties and responsibilities that touched every person throughout the organization, resulting in improved teamwork with clear senses of purpose and accountability.

• Coached new CEO and successfully transferred executive leadership after turning around operations and profitability; company remains profitable and debt free today.

(Leading provider of enterprise class eService solutions for inbound e-mail management software with more than 300 clients and run-rate of 50 new clients per quarter. – NASDAQ MSTG)

FOUNDER / CEO (1986 to 2000)

Launched this software organization with initial personal investment of $5K, with a focus on providing online communications solutions to the small business market. Personally authored/developed all software, administered budget, managed finances, developed marketing programs, oversaw production and coordinated all hiring activities during company growth. Took the company public in 1995. Created software vision and professional services division to help streamline turnaround activities in 1997. Sold the company in 2000 for approximately $290 million in stock.

Key Achievements

• Launched Mustang Message Center, 1997 to counteract impact of the introduction of WWW in 1996; re-branded corporate identify and managed efforts involved in selling new product, managing cash and rebuilding relationship with disenchanted investors during turnaround phase.

• Spearheaded activities related to turnaround strategy and new product line development; successful in transitioning from leading supplier of computer bulletin board software to enterprise email response management and services; later credited by IDC for creating what would be subsequently be known as ERM (Email Response Management).

• Successfully sold off the BBS and Communication Suite of products in order to allow the company to focus all of its development and support efforts to the company’s new line of web applications.

• Championed marketing and development of new product line; led design, testing and creation of tools to effectively manage inbound email messages destined for generic e-mail addresses including sales@, etc.

• Mobilized team in rapid program development activities; identified, designed and developed full suite of products from idea to final commercial release in just nine months.

• Created a professional services division. Developed all of the internal and external processes allowing the division to secure contracts with Dow Jones, US Mint, Carnival Cruise Lines, Dow Jones and over 60 other corporations to assist them in building their ERM solutions. Handpicked and trained all of the company’s Road Warriors and Onsite Trainers. Exceptionally capable of working onsite with clients to meet and exceed their expectations.

• Successful in rebuilding Mustang Software without incurring additional debt and maintaining listing on NASDAQ by sustaining close communications regarding reorganization plan; stock rebounded from all-time low of $.50 to surpass previous high of $12.00.

• Appeared on CNBC and Bloomberg TV, spoke at numerous financial and trade conferences. Successfully carried out the corporate turnaround and branding efforts in both the commercial and financial sectors. Mustang Software was reinvented from a BBS company to a provider of eService solutions lead by Mustang Message Center.

• Excellent at one-on-one briefings. Spent 3 weeks each quarter making the rounds to press editors, financial editors, hedge fund managers, financial analysts and retirement fund managers in New York, Boston, Chicago, Portland, Seattle, San Francisco and Log Angeles.

• Served as Chairman of the Board, Director & CEO. Skilled in taking a company public, financial road shows, and Investor Relations Programs. Capable of running board meetings, recruiting and managing board members.

• Deep understanding of Securities Law, the SEC and the Sarbanes-Oxley Act. Has worked with two SEC attorneys on issues, including class action lawsuits.

• Sold the company to Quintus for $290M ($25/share) and remained available to smooth transition activities and provide mentoring for newly placed CEO.